Cancellation & Refund Policy

Refund Policy for Hindu Mala Vivaha Parichaya Vedika Online Services

At Hindu Mala Vivaha Parichaya Vedika, we are committed to providing our users with a seamless and satisfactory experience. We understand that there may be instances where a refund is required. Please take note of our refund policy below:

1. Eligibility for Refunds:

• Refunds are applicable only to premium membership fees paid for our online services.
• Refund requests must be made within 30 days from the date of purchase.
• Refunds will be considered for valid reasons such as technical issues, dissatisfaction with the service, or any other genuine concerns.

2. Non-Refundable Items:

• Certain services, including profile enhancements, personalized consultations, and any additional features, are non-refundable.
• Discounts or promotional offers applied at the time of purchase are also non-refundable.

3. Refund Request Procedure:

• To initiate a refund request, users must contact our customer support team via email or through the support portal on our website.
• Refund requests should include the user's name, email address, date of purchase, and a brief explanation of the reason for the refund.
• Our team will review refund requests within 7 business days and communicate the decision to the user via email.

4. Refund Disbursement:

• Approved refunds will be processed within 14 business days from the date of approval.
• Refunds will be issued using the original payment method.
• Depending on the user's bank or payment provider, it may take additional time for the refunded amount to reflect in the user's account.

5. Cancellation Policy:

• Users have the option to cancel their premium membership at any time.
• Cancellations made after the 30-day refund window will not be eligible for a refund.
• Premium membership benefits will remain active until the end of the current billing cycle upon cancellation.

6. Dispute Resolution:

• In the event of any dispute regarding refunds, users are encouraged to reach out to our customer support team for resolution.
• If a satisfactory resolution cannot be achieved, users may escalate the matter to the appropriate legal authorities as per jurisdiction.

7. Policy Amendments:

• Hindu Mala Vivaha Parichaya Vedika reserves the right to modify or amend this refund policy at any time without prior notice.
• Users will be notified of any changes to the refund policy via email or through an announcement on our website.

Thank you for choosing Hindu Mala Vivaha Parichaya Vedika for your matrimonial needs. For further assistance or inquiries regarding our refund policy, please don't hesitate to contact our customer support team.

Hindu Mala Vivaha Parichaya Vedika Customer Support: Email: info@hindumalavivahavedika.com Phone: 7331123235

We appreciate your trust and patronage.